Fidelity bank USSD and App Updates

Easy banking is essential and it is required that updates should be made for easy use of its platform.

Of recent Fidelity bank updated new features to its USSD and mobile app to enable its users do access more service for themselves

Some of the features recently added/updated are:

INSTANT BANKING (USSD platform)

To access the USSD platform dial *770#

Pay or Borrow: this service is been designed for its customers to either “Pay” bills and subscription or “Borrow” electricity bills of any amount payable at a future date.

To access this service dial 77009# on the prompts select 1 to pay for service or 2 if you wish to borrow service.

Airtime Auto Top Up: its most times discouraging to run out of credit while calling, this feature helps you to keep talking without running out of credit.

Service benefits

You get a prompt to top-up when your call credit is low
Select your Fidelity account to recharge from

Enter the amount to recharge

Enter your internet banking pin to verify your transactions.

ONLINE BANKING (Mobile Banking App)

In order to use this new feature, you need to update your mobile app in your respective app store, the new features added are:

Fixed Deposit: you can now initiate a Fixed from the Ivy or Mobile app; you can also pre-liquidate all without visiting a Fidelity bank branch.

To do this, click on create new account on your mobile App, and select Fixed deposit as the account type, then follow the instructions given by entering your details.

Fidelity bank USSD and App Updates

To pre-liquidate, click on the button liquidate account and select the account you want.

Naps for Retail: you can now make instant bulk transfer to all banks one time with NAPS; However, you get a maximum transfer limit of up to 25 milllion per day which is considered to be okay as compared to the previous 5 million per day

To use this service, click on NAPS on your updated app to get started, then enter the account details of your recipient, click on add for multiple transactions.

Auto Save Beneficiaries: this feature helps in saving beneficiary of new account you intend to make recurring transfer to, thereby giving you can option to save your account beneficiary details with just a click.

To use this service, click on the save beneficiary button before clicking on send, you will get a notification of the saved beneficiary details.

Auto Complete: your input will be automatically completed if there are any matches available.

Note: in every new update, there is a new feature attached to it and some of the features modified, so it is necessary to keep updating your app in order to enjoy banking with ease.

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